Refund and Return Policy
Welcome to Yur Wurld! We value our customers and aim to provide a fair and clear refund and return process for all purchases made on our marketplace. Please read the following policies carefully based on the type of product purchased.
Food Products
For food items purchased through Yurwurld.com, customers are eligible to request a refund or return within 24 hours of receiving their order. If a refund or return request is not submitted within this 24-hour window, the purchase will no longer be eligible for a refund or return.
To request a return or refund for food products, customers must contact the vendor directly via their vendor page, including order details and a clear explanation of the issue.
Physical Products
For physical goods purchased through Yurwurld.com, customers have up to 15 days from the date of delivery to request a refund or return.
Some vendors may offer a longer return window at their discretion. Please refer to the individual vendor’s store policy for any extended time frames or additional terms.
To initiate a return or refund for physical goods, customers must contact the vendor directly and provide proof of purchase, reason for return, and any supporting documentation (e.g., photos of damaged items).
Digital Products
For digital goods (such as eBooks, software, digital downloads, etc.) purchased on Yurwurld.com, customers may request a refund within 15 days of purchase.
Please note that refunds for digital products may be subject to additional review depending on the nature of the product and whether it has been downloaded, accessed, or otherwise consumed.
Some vendors may offer a more generous refund period; please refer to the specific vendor’s policy for further details.
General Guidelines
- All refund/return requests must be initiated by contacting the vendor directly through their vendor page.
- Refunds will be issued at the discretion of the vendor, according to the conditions outlined above and in their individual policies.
- All approved refunds will be processed back to the original payment method used at checkout.
- Processing times for refunds may vary based on your bank or payment provider.
Need Help?
If you have trouble contacting a vendor or need additional assistance with a return or refund request, please reach out to Yur Wurld Support at support@yurwurld.com.